Last Updated: February 09, 2025

At TCity Cafe, we value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard the data you provide when enrolling in our loyalty program.

1. Information We Collect

To enroll in our loyalty program, we require the following details:

• Full Name
• Phone Number
• Email Address

Optionally, you may provide:

• Residential Address

This information allows us to create and manage your account, track rewards, and provide personalized service.

2. How We Use Your Information

Your data is used solely for the following purposes:

• To administer your loyalty account (e.g., tracking points, redeeming rewards).
• To verify your identity and prevent fraud.
• To communicate with you about program updates, exclusive offers, promotions, and new products.
• To improve our services and tailor experiences to your preferences.

We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

3. Data Security

We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. This includes secure digital storage, encryption, and restricted access to your data by authorized staff only.

4. Retention of Data

Your information will be retained for as long as you remain an active member of the loyalty program. If you choose to cancel your membership, we will delete your data within 1 month, unless required to retain it for legal or regulatory purposes.

5. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Opt out of marketing communications at any time (via unsubscribe links in emails or by contacting us).
• Request deletion of your loyalty account and associated data.

To exercise these rights, contact us at [email protected] or +977 9802804042.

6. Updates to This Policy

We may occasionally update this policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

7. Contact Us

For questions or concerns about your data or this policy, please reach out to:

Thank you for trusting TCity Cafe with your loyalty!